Staying Connected, Remaining Thankful

Serving our clients, staying connected, staying safe, and remaining thankful during a pandemic year can be challenging, sometimes even profound, but also brings many lessons on what it truly means to lead and care for others with a servant’s heart. As this unprecedented year of “2020” moves into what is sure to be a unique holiday season including seemingly endless restrictions and social distancing, what seems very clear now more than ever is the importance of community.

com·mu·ni·ty – noun

a feeling of fellowship with others because of sharing common attitudes, interests, and goals
a group of people living in the same place or having a particular characteristic in common

At its core, maintaining a sense of community supports authentic relationships, helps people feel less isolated, and inspires connections. During a pandemic, communities have strived to take new formative shape through video calls, social media, remote working, and live stream. Although continuing to serve our client community in this capacity could have been daunting, Randolph Business Resources was already leveraged with a strong remote infrastructure of accounting and bookkeeping professionals, technology, and experienced support staff, even if some projects are done a little differently now.

A few things we’ve learned along the way are:

Adaptability is important. Even before the pandemic, we’ve known that no two clients are exactly alike and the way their financials are handled must change to fit their business needs. Adapting to different, unique business situations is essential to long term success. We remain passionate about helping companies grow through taking care of their accounting needs so business owners can continue to focus on growing their businesses. Through adapting to the changing demands for completely virtual client experiences, we still maintain a hands-on approach to executing and delivering unique solutions to our customer’s needs.

Maintaining a growth mindset is key. With many businesses changed this year due to operating at a limited capacity, all employees working remotely, or even shutting down completely for a while, keeping customers and employees engaged while being mindful of every dollar is crucial. Despite potential setbacks, carefully planning expenses, tracking and managing profit and loss, and growing products and services through electronic media, hands free delivery, or an online business platform allows for making the most of the current circumstances, remaining relevant, and growing your business.

Gratitude goes a long way. Let’s face it, this year has been tough. From moving almost all sales, entire workforces, or events to an online/remote platform, figuring out how to engage customers when they aren’t face-to-face while maintaining a sense of community from a distance takes a well-executed approach, but more importantly resilience, persistence, and thankfulness. Giving thanks is a long-standing tradition, and a grateful perspective is critical to maintain a positive attitude, to staying energized, and for healing. Through supporting clients, partners, and employees with an authentic sense of appreciation, pandemic or not, gratitude goes along way.

“We are all in this together” is truer than true, and Randolph Business Resources is thankful to be here with you.

By Susan Amsler

November 16, 2020

Randolph Business Resources, LLC.
Our experienced staff are ready to lend a hand to you and your business.
Visit us @ www.randolphacctg.com
Call us at: (615)202-5829 if you need immediate assistance